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Terms & Conditions




These terms and conditions of use (together with the documents referred to in it) tells you the terms of use on which you may make use of this website, whether as a guest or a registered user. Use of this site includes accessing, browsing, or registering to use this site. Please read these terms of use carefully before you start to use this site, as these will apply to your use of this site. We may amend and revise these terms of use at any time. Please take notice of any changes we make. By using this site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use this site. These terms of use refer to the following additional terms, which also apply to your use of our site: 

  • Our Cookie and Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. 
  • If you purchase goods from our site, our Delivery & Collections and Returns Policies will apply to the sales. 


Users of this website should be aged 18 years of age and over. This includes to place an order, register an account or to sign up to our email newsletters. This site is made available free of charge. You are responsible for making all arrangements necessary for you to have access to this site and are responsible for ensuring that all persons who access the site through your internet connection are aware and comply with these terms. All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in downtime and accordingly we will not be liable if this website is unavailable or interrupted. We may suspend, withdraw, discontinue or change all or any part of this website without notice. 


Cashel Pharmacy Ltd. trading as O’Dwyers Pharmacy ( is a registered pharmacy on the ‘Internet Supply List’ of the Pharmaceutical Society of Ireland (PSI). Only pharmacy websites displaying the EU Common Logo (shown at the bottom of the page) are permitted to sell pharmacy medicines online. You can confirm by clicking on it that O’Dwyers Pharmacy are registered on the Internet Supply List. 

Our Company Details: 

Business Name: Cashel Pharmacy Ltd. trading as O’Dwyers Pharmacy 

Cashel Pharmacy Ltd. Registered Office: 34 Main Street, Cashel, Co. Tipperary 

Company Registration No: 461557 

VAT Registration No: 9691302E 


Contact details for the PSI:  Telephone: 01 218 4000 

 Address: PSI House, Fenian Street, Dublin 2,  

Email Address: 



There are strict guidelines in place with regard to internet supply of medicines. All medicines that we supply are sourced from an authorised manufacturer or an authorised wholesaler. We ensure the quality and safety of the medicines and the security and integrity of the supply to eliminate the risk of counterfeit medicines entering the supply chain. 

We only deliver Licensed Medicines within the Republic of Ireland. 

You must be aged 18 years or over to purchase medicines online at By purchasing any medicines you must agree to the terms and conditions and confirm that the purchaser is aware that the medicine should be used in accordance with the recommendations for use contained in the product packaging, and that the total quantity of the product to be supplied in the transaction is a quantity that is reasonably required for the purchaser’s own treatment.  All orders containing medicines are reviewed by a pharmacist prior to supply and the pharmacist may contact you to discuss your order in further detail, prior to supply being made. All medicines sales are only final upon review and approval by one of our pharmacists. If contact cannot be made, orders will be cancelled and refunded. 



The content provided on this website is for guidance and general information only and is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. For all medicines, vitamins, supplements and other healthcare products sold on it is important that you read the accompanying information and directions before use. If you are in doubt about how to take or use any of these products, please get in touch with us using the contact us page and one of our trained staff will be in touch with you. 


In accordance with legislation the records listed below will be retained securely for a period of two years from the date of purchase. 


  1. Every invoice for medicines obtained, which include:
  • The date of the transaction, 
  • The name and quantity of the product obtained, and 
  • The name and address of the supplier 

  1. A record of each transaction involving the supply of medicine to our customers, including:
  • The order number, 
  • The date of the transaction, 
  • The name and quantity of the product supplied, 
  • The name and address of the person to whom the product was supplied. 

  1. A record to show that prior to supplying/dispatching of the product, the customer has confirmed that they agree with and understand the terms and conditions which include:
  • They are over 18 years old, 
  • They are aware that the medicine should be used in accordance with the recommendations for use contained in the product packaging, 
  • The total quantity of the product to be supplied in the transaction is a quantity that is reasonably required for the purchaser’s own treatment, having regard to any previous supply to that purchaser. 
  • Where a maximum quantity to purchase is stated on a medicinal product, this is the maximum amount that we will supply in any one transaction. Repeat medicines purchases will be monitored. 
  • Any medicines which are liable to abuse and/or misuse will be identified along with any repeat requests for medicines from the same customer. Where we suspect a medicine may be being abused or misused a supply will not be made and a full refund will be given. 

As a pharmacy supplying medicines via the internet, record will be kept showing that prior to supply of the product our pharmacist has: 

  • Personally reviewed each order for supply and personally supervised and authorised the supply 
  • Fulfilled the requirement of Regulation 10 of the Regulation of Retail Pharmacy Businesses Regulations 2008 (S.I. No. 488 of 2008). 
  • Regulation 10 of the Regulation of Retail Pharmacy Businesses Regulations 2008 requires that in the course of the supply, a registered pharmacist is satisfied that the purchaser is aware of what the appropriate use of the medicine is and that it is being sought for that purpose and, in so far as the registered pharmacist is aware, the product is not intended for abuse and/or misuse. 



All products are in euro and include VAT. We reserve the right to amend pricing on the website without prior notice. Products may also be withdrawn at any stage. Whilst we try to ensure that all prices on this website are correct, errors may occur. If an error is discovered we will notify you as soon as is possible to offer you the choice of reconfirming your order at the correct price or cancelling it and receiving a refund.   

All images and videos are for illustration purposes only and may not be the exact packaging received. Please check full product details for packaging and description. 

Orders will be dispatched once confirmed unless we contact you otherwise. As we rely on our suppliers, we do not guarantee that products advertised on this website are available. If O’Dwyers Pharmacy has insufficient stock to deliver the goods ordered by you, we will notify you as soon as is possible and will refund the cost of the unavailable goods or discuss details of the estimated delivery date.  O’Dwyers Pharmacy will not be obliged to offer any additional compensation for disappointment suffered. 


The My Account feature allows you to store previous purchase information, your delivery addresses and your product Wishlist. Your billing and shipping addresses will also be stored however credit/debit card information is NOT stored. O’Dwyers Pharmacy may use your purchase information for future offers or promotions. You agree that you have provided and will continue to provide accurate up to date, and complete information about yourself. If you use this website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your account. 

You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password. 



All offers and discount codes are applied to the value of the order, excluding shipping costs. Offers and discount codes must be entered in the defined area of the checkout page and applied to become active. These codes cannot be retrospectively added to orders once placed. Only one discount code per order can be used and offers and discounts cannot be combined. Selected brands (which are subject to change) and items already reduced are excluded from discount offers. All offers and discount codes can be amended at any time. 


We do not accept liability for any loss or damage that you suffer as a result of using this website. Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or limited by Irish law. 


These terms of use are governed by Irish Law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the courts. 


Whilst we endeavour to ensure that any content on this website is up to date and accurate at any given time, we do not guarantee that all material will be up to date and free from errors and omissions. All material contained on this website is provided without any warranty of any kind. You use the material on this website at your own discretion. 


Thank you for visiting our site. 

If you are unhappy with the products or services you have received from us please email us at  




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