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Privacy Policy

This is the Privacy Policy for O’Dwyers Pharmacy and applies to our website
We hope to provide the best possible experience while using our website and at the same time respect your privacy and the information you share with us. We comply fully with our obligations under the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR). The purpose of this Privacy Policy is to give you information and understanding of the information we collect, how we use that information and your rights in this regard. By using our website, you are accepting the practices described in this our Privacy Policy.
You must be over 18 to register for an account with O’Dwyers Pharmacy, place orders with O’Dwyers Pharmacy or subscribe to our email newsletters.
You may also like to see our website Terms & Conditions and Cookies Policy.

1. Types of Information Collected
Personal Data
Personal Data is information that can be used to identify you. This includes your name, email address, billing address, postal address, telephone number.
Non-Personal Data
Non-Personal Data is information that cannot be used to identify or contact you. This is statistical and analytical data about our users browsing actions and patterns.

2. Why we collect the Information
Why we collect Personal Data
• To provide you with goods and services you have ordered
• To contact you regarding your order
• To respond to communications
• To enter competitions
• To complete research surveys
• To inform you of promotions/events etc
• Customer Care
Why we collect Non-Personal Data
• Gain a better understanding of our website users site usage so that we can use this information to improve the website and provide our users with an enhanced customer experience
• Estimate audience size and usage patterns
• Store user preferences so we can customise the site
• To track return visitors
3. How we collect the Information
Personal Data
Register for our Site Functionality
When you register with our website, we create an account for you and record your details in our database. Any time you make an order, we record your billing and shipping address details in our database so that you can select them quickly the next time you create an order.
We collect the following
• Email
• First Name/Last Name
• Address Details
• Phone Number
• Order History Details
• Personal Information necessary for the provision of a medical service
• Password details. These are encrypted and not accessible by O’Dwyers Pharmacy
• Product Wish List details

Complete an Order
During the order process we collect the following
• Email
• First Name/Last Name
• Address Details
• Phone Number
• Order Details

Make a Payment
Our website accepts payment via PayPal. We don’t record your credit card details in our database as we just pass these on to PayPal. More information can be found here:
Our website uses Elavon for accepting credit card payments. We don’t record your credit card details in our database as we just pass these on to Elavon. More information about Elavon Payments can be found here:

Contact Forms
Data supplied via Forms are recorded in our database. We reply to all contacts made directly through email. Examples of forms included in our website include
• Contact Us form
• Sign up to newsletter
Data collected via these forms include
• Name
• Email Address
• Message info
• Contact number
• Relevant Medical Information that enables us to provide a service

Email Marketing: Mail Chimp

We use Mail Chimp to engage with our customers via email. A customer may subscribe to our email via:

• a) the checkout process
• b) contact us forms
• c) sign up to newsletter
• 4) create an account/register

A customer subscribes to the email by opting in and agreeing to receive future emails. The data collected includes a) name b) email address.
There is an UNSUBSCRIBE link at the bottom of all our emails so that you can unsubscribe from our email database at any time.
Non Personal Data
Google Analytics
We record all activity on our website with Google Analytics. This helps us to analyse the performance of the website and is essential to understand our business. Please refer to Google Analytics for more information
Third Party Tracking Tools
• Facebook Pixel Code
• Google Tag
• Google Ad Services

Customer Rights

Under the Data Protection Acts 1988 & 2002 the customer has a number of rights including:
• Right of access
• Right to Rectification
• Right of erasure
• Right of data portability

Changes to Privacy Statement

Any changes to the Privacy Statement will be posted on this website

Contact Us

Any questions, comments or queries regarding this Privacy Statement should be addressed to


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